Privacy Policy

Effective date: March 30, 2026

NexCache Limited (Company Number 16831347) ("NexCache", "we", "us", or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our services, or otherwise interact with us.

Information Collection

We may collect information you provide directly, such as your name, email address, company name, job title, and messages you send through contact or demo forms. We also collect certain information automatically when you use our site, including IP address, browser type, device identifiers, pages viewed, and approximate location derived from IP data.

Information from third parties

We may receive information from analytics providers, advertising partners, or other services we use to operate and improve our website and marketing.

How We Use Information

We use collected information to:

  • Respond to inquiries and provide customer support
  • Operate, maintain, and improve our website and services
  • Send transactional communications and, where permitted, marketing
  • Analyze usage trends, measure campaign performance, and enhance security
  • Comply with legal obligations and enforce our terms

Legal Basis for Processing

Where applicable under data protection laws such as the UK GDPR, we process personal data on the following legal bases:

  • Your consent
  • Performance of a contract
  • Our legitimate interests (such as improving our services and security)
  • Compliance with legal obligations

Data Sharing

We do not sell your personal information. We may share information with service providers who perform functions on our behalf (such as hosting, analytics, email delivery, and customer relationship tools), subject to appropriate safeguards. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer such as a merger or acquisition.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

International Transfers

Your information may be processed in countries outside your jurisdiction. Where required, we implement appropriate safeguards to protect your data in accordance with applicable laws.

Security

We implement technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is fully secure; we encourage you to use strong passwords and protect your account credentials.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing or receive a portable copy. You may also have the right to lodge a complaint with a supervisory authority. To exercise applicable rights, contact us using the details below. We may need to verify your identity before fulfilling your request.

Contact

For questions about this Privacy Policy or our data practices, please contact us at support@nexcache.com.

We may update this policy from time to time. The revised policy will be posted on this page with an updated effective date.